China wholesale A5000 Android 2.2 Dual SIM WIFI TV GPS Smart Phone

Customer Reviews

Reviews for: (STAR A5000 Android 2.2 Dual SIM Dual STANDBY WIFI TV built-in GPS Smart Phone).

By nursee 02/18/2012
ilike the phone because it is dual sim and the tv. however when i make a call i cannot hear without turning the speaker on? is this the way it works? would like some help...
Reply: 2012-02-19 21:29:46
Hi,the phone mic hardware maybe broken.It need to be exchanged a new accessory
By Krish 02/18/2012
Hi , This morning my Start A5000 does not respond to touch, the phone is locked. When i get a call it rings and i am unable to unlock and recieve calls or make calls my phone does not respond to touch, Please adive today i am travelling day after tomorrow and i need this phone and i got all contacts on this phone, please please advice with a fix for my phone.
Reply: 2012-02-19 21:28:44
Hi,sir,the phone software need to be refreshed to solve that bug
By Andre 02/16/2012
After some time with the two chips installed, the phone shows no service for both chips. After reboot it's fine for some time. Than, the problem occurs again. Works fine when there is just one chip installed. Any idea???
Reply: 2012-02-16 20:03:18
Hi,you may need to refresh the phone software to solve the bug
By belkis 02/07/2012
Saludos¡ tengo este telefono desde hace 3 meses, y a presentado ahora el problema de IMEI; ME DICE SIM INVALIDO, DESCARGUE DE ESTA PAGINA EL PROGRAMA EN EL ENLACE PERO AL QUERER INSTALARLO ME SALE UNA PANTALLA QUE DICE INTRODUZCA LA CONTRASEÑA PARA EL FICHERO CODIFICADO CUAL ES LA CONTRASEÑA?
Reply: 2012-02-13 08:42:51
No,there is no password for updating unless you set a password
By Fausto Jose Diaz Marin 02/06/2012
Hi I wonder if you can get the starter button the A5000?
Reply: 2012-02-13 05:29:18
Yes,we can
By Neil 02/05/2012
found the problem with this phone is that it goes flat very quickly even after charging it for over 12 hours. After it is turned off over night I find it will be only half full, I have turned off roaming and do not use many apps, whilst happy with the phone it is disappointing for I wanted to use it whilst traveling
Reply: 2012-02-13 05:26:55
Hi,neil,the battery maybe broken
By kris 01/26/2012
All features works greate for me on this phone. This is a very good quality phone nice outside case and build quality is excellent and all features works.
only issue i got now is
1. Viber is not working on wifi, i have uninstalled and reinstalled multiple times and still no luch. I have htc phone which works fine on wifi. The problem is when i select contacts "not able to connect to internet".
2. Other applications are able to connect to internet, any suggestions and assistance is very much appreciated, Thank you.
By Okta 01/26/2012
Aku mau dong ......
By steve 01/24/2012
excellent phone well happy
Reply: 2012-01-25 01:28:09
Thanks,steve
By luke 01/24/2012
hi, had a5000 for about six months now and its been nothing but perfect in every way other than the fact of charging, it seemed to struggle charging when on (would charge for 8 hours and was lucky if it was 30% done) but when turned off it would fully charge in about 2 hours which was fine. yesterday i put it on charge for an hour and when i turned on it had 10% which istantly turned to 0% and switched off, now it does this all the time. does this accur often?
Reply: 2012-01-25 00:01:36
Hi,we think the battery is broken.You can buy new one in http://www.vkamobi.com/products/Free-shipping-Original-Replacement-Battery-for-any-China-Mobile-Phone.html
By Micro 01/19/2012
Is there a phone that supports android 2.3.4 and has dvb-t(mpeg3/h264 tv) support?
I would also like wi-fi, radio fm, alarm clock, don't need to be 4g, but at least 3g.
Reply: 2012-01-20 17:27:58
No,there is no such a phone until now
By flexsaudio@hotmail.com 01/17/2012
how do i get java flashlight to work on my andriod a5000?
Reply: 2012-01-17 20:12:32
Hi,this phone does not support flashlight
By antonio 01/14/2012
Hi my friends. I am writting from Venezuela. I bought an A5000 model locally but the usb cable power is broke in the connector. May I purchase to you the usb cable data or the complet power spare. Tahnks a lot for your attention.
Reply: 2012-01-15 04:54:01
Yes,sir,you can buy the usb cable in http://www.vkamobi.com/products/Free-shipping-Original-Replacement-USB-Cable-for-any-China-Mobile-Phone.html
By Terry Lazara 01/10/2012
I am very impressed with the phone it does everything I want and then more. How can I download the manual as a PDF. The booklet is in very tiny print. Thanks terry.
Reply: 2012-01-10 22:03:35
Hi,please contact us to get the manual in email
By shailesh 01/06/2012
how to use handwriting recognition in phone?????
Reply: 2012-01-08 23:37:14
Hi,you need to change the input methods to be handwriting firstly
By tony douglas 01/05/2012
great phone - perfect for spanish and english sims in one device.
However, I can't get it to run skype - at the end of download it says that its not compatible. Any ideas please as I really need it
Thanks
Reply: 2012-01-08 22:14:28
Hi,you can install a skype compatiable version apk file to use.we tested and tried well
By Geeaygee 01/05/2012
Hi, I just got my phone and so far it is going great - I am really impressed. However I did not get a CD in the package although I have been told they are in Chinese which would be of no help to me. Are they available in English?

I would also like to download the manual as a PDF as the one that came with it is in very small print & hard to read. Is it available on the net in English?

Thanks!
Reply: 2012-01-08 21:55:53
Hi,the software in the CD is only for china buyer.It is useless for other buyers
Please contact us in email to get the PDF user book
By australia 01/02/2012
what sim does the A500 use tried optus vodafone and telstra none work says no service
Reply: 2012-01-08 21:37:11
It can work in any 2g networks
By Daniel levy 12/26/2011
gostaria de saber como estalar Software no meu celular de novo pq nao esta fucionando pq este celular ele e excelente para mim puxa tds os documentos para mim quero muita ajuda de vcs se vcs tem esse cd de instalação me vende para mim muito obrigado pela atenção
Reply: 2011-12-27 00:58:27
Entre em contato conosco no e-mail
By Fikret Yildirim 12/23/2011
hi , i think the cable is broken because it dont charging with the computer or charger
Reply: 2011-12-24 02:21:14
So you can buy a cable in http://www.vkamobi.com/products/Free-shipping-Original-Replacement-USB-Cable-for-any-China-Mobile-Phone.html
By Fikret Yildirim 12/22/2011
Hello
I've bought the cell phone before 3 months. But the last few weeks the phone was dont chargin why??? PLS HELP FAST
Reply: 2011-12-23 05:31:02
Hi,please with your computer to see if the cable is broken or charger is broken firstly
By daniel 12/22/2011
gostaria de colocar o celular para funcionar mas nao consigo colocar o sfowtare no meu celular vcs poderiam me ajudar
Reply: 2011-12-23 05:34:27
Contacte o vendedor, que não entendemos exatamente suas palavras
By Elda Sanchez 12/21/2011
The Stanby time and talking time of the Lithium Batterie (1800 mAh) is to short. I bougth the A 5000 only two weeks ago. Let me know what I can do.
Reply: 2011-12-21 19:42:26
No,it is not short.If you use,you will know the real standby is good
By John 12/18/2011
I am having problems with the camera function, when I try to activate all I get is a bright green screen
Reply: 2011-12-20 02:26:04
Please contact your seller.It may need to refresh the software
By olof 12/17/2011
Hi. I'm from Sweden. I just bought an A5000 Android. It is said in the manual that it will automatically connect to the net when I put in my sim card. But it doesn't. It tells me "no service". What am I doing wrong?
olof
Reply: 2011-12-17 06:54:33
Hi;
There are 2 reasons as followed
1: The phone may have bugs.You need to contact your seller
2: Your sim card may have limit.You need to contact the sim carrier
By gluki 12/09/2011
Hi, can I buy only Screen protector for A5000 and how. Where I cen download software for connecting to PC for A5000. Thanks
Reply: 2011-12-09 16:42:10
Hi,yes,you can only buy the screen protector in http://www.vkamobi.com/wholesale-cell-phone-accessories/free-shipping-screen-protector.html
You can download software in google market
By Amr 12/08/2011
Hi, Is it supports Arabic?
Reply: 2011-12-08 18:12:04
Yes
By shailesh 12/06/2011
hi mi mobile tv is not clear. what to do ?
Reply: 2011-12-06 04:45:28
Hi,it is related to the signal.It is nothing to do with the phone
By 11/30/2011
This is a great phone!
I just broke my charger cable, where can I get a new one?
Reply: 2011-12-03 00:23:07
you can buy it in http://www.vkamobi.com/products/Free-shipping-Original-Replacement-USB-Cable-for-any-China-Mobile-Phone.html
By Mohamed Ali 11/29/2011
hi, my phone touch is not working, but the screen it self has no problems, i didnt find any spare parts in egypt, can i ask for a spare part ( touch screen ) ?
Reply: 2011-12-03 00:17:38
Yes,you can buy it in http://www.vkamobi.com/cell-phone-gadgets/china-phone-accessories/screen/star-a5000-resistance-touch-screen.html
By Melissa 11/21/2011
HI,I'm enjoying my new phone however have broken the wall charger. Am I able to buy a wall charger that I can use in Australia (240V)? I would also be interested in buying a car charger.
Reply: 2011-11-21 03:43:16
Hi,Sir;

Please buy the 2 goods in
http://www.vkamobi.com/products/Free-shipping-Cheap-Price-EU-Socket-for-Mobile-Phones.html
http://www.vkamobi.com/car-charger/best-price-car-charger-for-mobile-phone.htmlIf
By Igal Raines 11/21/2011
I'd try to scan barcode, but it look like came can not focus on it.
How can I change the focus of camera, when scanning barcod with Barcode Scanner appl ?
By paul 11/17/2011
Hi Guys,
I have been spending a lot of time with this phone, i have used almost all the features in this phone and it's working. Fantastic phone for the price.

Can you guys please please help me with just one thing
1. How do i connect the phone to my computer, when i connect phone to my computer it does not recognise the device (no drivers found, in the box i got a cd but it's in chines). Please i need you help
Reply: 2011-11-18 01:31:43
Hi,Paul,you need to install an android assistance software in your pc.Then use the software to connect the phone and pc.All android work in this same way
By Tony Nankivell 11/15/2011
Hi. I have broken internal screen. everything still works, but can only see 25% of screen. I no longer have box..or suppliers contact. How can I tell if capacitive or resistive? thanks
Reply: 2011-11-16 22:59:17
Hi,you please try to write with fingers.If fingers touch works very easily,it is capacitive.Otherwise,it is resistance
By ANDRÉ LUIZ ALVES 11/12/2011
OLÁ, MINHA ORDEM É #: 11362. TEM COMO VC MANDAR COM VALOR MAIS BAIXO PARA NÃO GERAR IMPOSTOS NO BRASIL?
Reply: 2011-11-14 04:19:25
Oi, vamos fazer o valor apenas US $ 20 para passar seus costumes.
By Steffy 11/11/2011
Bought one, phone doesn't have compass and orientation sensor, only accelerometer. But everything else works fine.
Reply: 2011-11-11 18:35:22
Thanks for your review
By paul 11/09/2011
Hi Guys,
I have two problems with this phone but other wise quite happy
1. How to transfer contacts from outlook to the phone
2. On the phone, The socket next to headphone - is that for charging ????
3. I need drivers for the phone, can you give me link please
Reply: 2011-11-10 21:34:22
Hi;
1: You need to download outlook contacts to google contacts firstly,then make synv to this phone because it is a android smart phone
2: Yes
3: It does not need drive.It just need a free android assistance software
By krish 11/08/2011
Hi,
I got this gr8 phone yesterday, it's worth the price.
Could you please send me instruction manual and how to do use all phone that would be very helpful. Please send me instruction manual to ksathig@gmail.com

cheers
kris
Reply: 2011-11-08 20:48:26
Hi,Krish,thanks for your review.
The user book is in the box
By besta 11/08/2011
I've problem with my A5000 phone. The Menu,Home,Back and Search button can not function. After used one function can not go back to menu or other function. Help need TQ
Reply: 2011-11-08 08:08:07
Hi,please contact us in email to solve it
By Alex 11/03/2011
-is it true this phone supports Skype, tweeter, Facebook and the general internet.
-Is OLYMPIA A5000 and ANDROID 2.2 one phone or two different phones; and if they different which one supports the aforesaid services in bullet one above
Reply: 2011-11-03 02:40:32
Hi,
1: It is true
2: A5000 has two models.One is with resistance screen.It is this link. One is with capacitive touch screen. You can search A5000 to find it out
By giannis 10/31/2011
Hello. I bought a phone a5000 but I broke the internal display and the camcorder does not operate. can you tell me how much will it cost to send it to you to fix it and return it to me again?
Reply: 2011-10-31 02:47:32
Hi,well noted on the broken.It need to replace the touch screen,lcd display and the camera,totally cost $45 included of return shipping cost to you
By sachin 10/25/2011
china is still not selling high end mobile phones in india rather we get all cheap and useless stuff from china.I request you please sell us good gadgets Indains have purchasing parity they can afford to purchase good gadgets.
Reply: 2011-10-25 16:01:39
Hi,

We believe china cell phone goods quality is much better than the past. India market always need very cheap goods. India market should think more about importing better quality and higher price goods.Otherwise,more complain is useless.

About this phone,it works very well as it is also sold to EU and US. Many customers like it. You can check all the real reviews here

India government has IMEI control in all imported cell phone so that is why you complained on its quality.Actually it can work in any other countries.

For india customers,you had better buy any cell phones in your local market.

Hope you understand now.
By Dan 10/24/2011
I can see this phone has support for many languages.
1) Can you deliver this phone with Swedish language too ???
2) If you can't deliver the phone with swedish language then i would like to know if Can I install the "Swedish language pack" in this phone ??
3) Has this phone support for these symbols or letters--_(Å, Ä, Ö) ??
Reply: 2011-10-24 17:36:41
Hi;
1: We can not
2: Yes,you can if you know how to install it
3: It has not. But it has these symbols in the Swedish language input methods
By nitin kapur 10/16/2011
does the hand set support EDGE . can we load a black berry software in it..is it a 3g set..what is the difference between resistance touch screen and Multi touch capacitive screen...nittin.kapoor@rediffmail.com
Reply: 2011-10-17 03:35:30
Sorry,we do not not where to buy this model in India
By Nitin Kapur-India 10/16/2011
Nice handset..my compliments till now..rest when i buy the same and use it...can u please tell where in new Delhi India can i buy the same___nittin.kapoor@rediffmail.com
Reply: 2011-10-17 03:35:28
Sorry,we do not not where to buy this model in India
By joanne 10/16/2011
Hi,

Can you please tell me how to enable mobile internet? only Wifi works
Reply: 2011-10-17 03:25:10
You need to contact your sim card carrier to set gprs
By ekjs 10/16/2011
hello..
I'm wonder if any model from Android mobiles with Gps,compass, touch screen, smart phone, support Arabic and Norwegian as well for writing texts , and support 3g networks, and IMEI problem has been solved? is there any phone that you recommend to me?
Reply: 2011-10-17 03:32:49
Sorry,there is no smart phone models support Norwegian. If only Arabic,you can consider this model http://www.vkamobi.com/google-android-phones/star-a810-3g-agps-qwerty-keyboard-smartphone.html
By lala 10/13/2011
Is this phone fingernail friendly? As in, will I be able to operate this phone with my nails instead of my fingers?
Reply: 2011-10-13 18:55:59
This phone screen touch is handled by the nails
By ibrahim 10/13/2011
hello..
does it support Arabic, and Norwegian languages?
Reply: 2011-10-13 03:14:50
Hi,it supports Arabic but no norwegian
By Csaba 10/05/2011
Sir, the a5000_refresh.rar File cannot be opened. Several market programmes gave an error message. Could you please put on a valid RAR file or help me with this?
(The link should be right-mouse-clicked and saved and _not_ opened in a new window.)
Reply: 2011-10-05 01:48:10
No,sir,it can be downloaded exactly.We have other buyers downloaded it successfully
By Doug NZ 10/04/2011
I already have an Android A5000. I just wondered if I could buy some of the accessories for this fone from you. You list a leather case, stylus, memory card and so forth. Could I buy some of these items from you? If so, can you tell me how to purchase them - I cannot select and add them to my cart. The page does not allow me to do this. Thanx!
Reply: 2011-10-04 22:00:02
Yes,you can buy them.We already reply your mail.Please check it
By Csaba 10/04/2011
Could you please, sir, attach the link for the lost IMEI problem. It is missing.
Reply: 2011-10-04 21:55:40
You can buy a cable in http://www.vkamobi.com/china-phone-accessories/upgrade-data-cable-smart-phone.html
Then download the software in this a5000 link to refresh the software to solve the IMEI lost problem
By Csaba 10/03/2011
Could you please, sir, attach the link a
By ymlee 10/02/2011
I hv sent the enquiries of 35 units unit of PDA, no reply yet..does it support Windows mobile 6 and above? do u hv stock and how long is the delivery time?
Reply: 2011-10-03 01:43:38
Hi,Sir,we know your esquire.We will quote on 8th.oct because china is having national festival holidays.So no factory or sellers are completely working now.Hope you understand
By Stella 09/30/2011
Can it be used with a prepaid sim card? is it a 3g phone? Im I gonna be able to set up my yahoo, hotmail or gmail account on it without opening a web browser to have access to my email???
Reply: 2011-09-30 01:29:40
Yes,you can set the email without web access
It works with prepaid card
By alain Rodriguez 09/30/2011
Please could you say me where I could buy an USB cable ti load this smartphone I have broken mine.
thank you
Reply: 2011-09-30 00:49:52
hello,you can buy in http://www.vkamobi.com/products/Free-shipping-Original-Replacement-USB-Cable-for-any-China-Mobile-Phone.html
By LongNam 09/27/2011
People be aware when you buy phone from this website!!! . I bought a A5000 phone from them few months ago. And the phone couldn't receive phone call from any phone. They told me to send it back to them so they can take a look of the phone. And they were keep on promising to check the phone until now it has been a month. I got no answer about the status of my phone or my money. If you are thinking of buy anything from this company please think twice. You will get robb, I would never buy anything from them again.
Reply: 2011-09-28 01:40:50
Hi,Sir,we see your order is 9246 and the goods was in reparation in the factory.We received it on 24th.AUG. It would be sent back to you next week.Sorry for the delay due to the system error. We are a sincere company,otherwise,we would not post this review
By Raul Alba 09/26/2011
If I not have pay pal account.. Could i pay with credit card (Amex) or not???
I live in Mexico but I like this phone.... but Pay Pal not accept Mexican Credit card.. comments
Reply: 2011-09-26 19:31:31
Hi, we can accept Western union, MoneyGram and Bank wire.
Thank you.
By Tomek 09/22/2011
Polish language is available?
If not, how can I install it ???
Reply: 2011-09-22 19:58:08
No,it is not available. But you can install polish language sms input methods
By Silva 09/20/2011
Please, which the software I should use to run the light and proximity sensor in this device?
Reply: 2011-09-20 03:32:21
You can download in google andorid market
By Gxxxx 09/20/2011
Can we use it in Singapore?
Reply: 2011-09-20 00:24:04
Yes,you can
By Silva 09/19/2011
Please, can you talk me where is located the light sensor in this device?
Reply: 2011-09-19 18:56:01
You need to install a software of light to use it
By bod59 09/11/2011
Hi,
I use calibrator for test and i can't define the touchscreen, how i do for reset the touchscreen, the phone is very difficult to use and the fonction in the back of the phone are inoperant
Reply: 2011-09-13 04:48:23
Please contact your seller to solve it
By Charles 09/08/2011
Reply: 2011-09-08 01:00:50
Please try to test if the cable can be used for charging in the wall
--------------
Yes it is. It's the one i use to charge my phone
Reply: 2011-09-08 21:55:01
If it can be charging,it means the phone usb port and the cable are well.The problem maybe your computer port or the setting error in the phone development funtion
By Charles 09/07/2011
Reply: 2011-09-07 17:58:51
Hi,it is in application menu of setting menu
------------------------------------------------------------------------------
I found it, it's activated, but still no way to connect my A5000 to my PC.
Any chance i'm missing something?
Reply: 2011-09-08 01:00:50
Please try to test if the cable can be used for charging in the wall
By Charles 09/07/2011
You said :
Hi,please open development in setting and permist usb connect firstly,then try again. It will be solved

Can you be more explecit on the manipulation. The Developement function does not exist in the settings menu. Can you please check the exact way to get to the menu.
Thanks
Reply: 2011-09-07 17:58:51
Hi,it is in application menu of setting menu
By Charles 09/06/2011
I'm trying to connect my phone to my PC.
I've downloaded 91 PC Suite, but the application says that my phone is not connected.
When I plug my USB cable to my PC it is charging the phone and I am also able to connect to internet on my phone via the PC through USB.
But I am not able to use any sync application.
What is wrong?

Thanks
Reply: 2011-09-06 22:13:31
Hi,please open development in setting and permist usb connect firstly,then try again. It will be solved
By Fikret Yildirim 09/06/2011
The (Lost IMEI? Click here to refresh the software) Link does not work!
Is this Mobile good for games?
Reply: 2011-09-06 22:12:11
It can work as we tested.
This mobile is good for games
By Sherif 09/03/2011
does it support Arabic language in input ,ethod ?
i.e it can WRIYE AND READ Arabic letters correctly in SMS ??
Reply: 2011-09-04 04:40:30
Hi,
1: It supports Arabic language in input method.
2: Yes,it can.
By ytoh8081 08/30/2011
may i know where can i buy this phone?will it be sale in malaysia?can it be deliver to malaysia? i need a dual sim active type which mean sim 1 making a call out & sim 2 still can accept incoming call or at least sim 2 work as call waiting. Is this phone work in such way?
Reply: 2011-08-30 14:33:08
Thanks for inquiry.
1)you can buy it on our website directly.
2)we can deliver it to Malaysia.
3)SIM 1 is making call, and SIM 2 can wait.
By triston 08/29/2011
how to recalibrate?
Reply: 2011-08-30 03:14:43
Hi, please find calibrator icon in the main menu
By Fikret Yildirim 08/28/2011
Hallo
wie lange dauert der Versand nach Deutschland (germany) wenn sie das Paket am Montag schicken? Please answer fast ! ;D
Reply: 2011-08-29 15:14:05
Hallo, kommt darauf an. Sie können in den Warenkorb und wählen Sie dann eine Lieferung method.So Sie die Antwort kennen.
By Martin 08/26/2011
Hello dos it support the dutch language, also in the menu's?
Reply: 2011-08-27 00:19:28
It doesn't have a dutch menu. But it has dutch input method.
By Memo 08/25/2011
Memo: What is SAR value?
Reply: 2011-08-17 23:16:44
Sorry, I don't understand what you mean. Can you tell me more specific?
------------------------------------------------------------------------
More info: http://www.sarvalues.com/what-is-sar.html
http://en.wikipedia.org/wiki/Specific_absorption_rate
Reply: 2011-08-25 08:32:52
Hi,it is 1.49
By Jonathan 08/24/2011
Greetings, I have two A5000 phone, I restored the factory settings and did not recognize my SIM. Can you help?

And also has a cable and a charger for the A5000?, Because mine broke
Reply: 2011-08-24 08:00:47
Hello,about the A5000 factory default,please buy a update cable in http://www.vkamobi.com/china-phone-accessories/upgrade-data-cable-smart-phone.html. Then you can use the software online to refresh the software to get the imei back and sim card work.
About the charger and cable,please buy in:
http://www.vkamobi.com/cell-phones/china-phone-accessories/charger
http://www.vkamobi.com/products/Free-shipping-Original-Replacement-USB-Cable-for-any-China-Mobile-Phone.html
By thanh luong kim 08/24/2011
Tôi rất thích sản phẩm này, song lại không có tiếng Việt Nam?
Reply: 2011-08-24 02:11:27
Điện thoại này không phải là Việt Nam, nhưng tiếng Anh.
By stefan 08/22/2011
is there an update for this phone and how can i get it?
Reply: 2011-08-22 01:14:12
No, there isn't.
By matt 08/20/2011
Does the gps support voice navigation? Does it have a light sensor? Is it multitouch?
Reply: 2011-08-20 06:39:14
Hi,the gps has 2 methods.
One is google gps with internet connected,and it does not support voice navigation. Surely you can install some other gps software to get voice guide.
Second is built-in gps.You need to install a gps software to use it without internet connected and some can support voice gps.
It has a light sensors.
It is not multi touch. But this model has a multi touch version in http://www.vkamobi.com/cell-phones/star-a5000-capacitive-wifi-tv-gps-smart-phone.html
Their functions are exactly the same.Only the difference is the touch screen. One is resistance touch,the other is multi touch.
By Sherry 08/20/2011
Hi, in the reviews you mentioned that skype does not work and the factory is working on it and in another answer you wrote that it works, I am confused. Could you please confirm that SKYPE will work on this model?? if yes, then I would like to order this model. Thanks & Regards.
Reply: 2011-08-20 02:21:11
Sorry, we made a mistake, it doesn't support skype. But, we have phones that support skype. Here is the link:
http://www.vkamobi.com/advanced_search_result?search_in_description=1&inc_subcat=1&categories_id=1&keyword=skype&sort=20a&page=2
By 08/18/2011
does it has voice morphing function?..do you have any android mobile with voice morphing and projector?
Reply: 2011-08-18 00:50:38
Sorry, no.
By Memo 08/17/2011
What is SAR value?
Reply: 2011-08-17 23:16:44
Sorry, I don't understand what you mean. Can you tell me more specific?
By GPS not working? 08/17/2011
My GPS keeps on searching for a connection. I have switched off Wifi, local networks and A-GPS. How can I make GPS work stand alone?
I live in The Netherlands.
by Jos
Reply: 2011-08-17 23:09:19
Hi, maybe you can download a GPS.
By Sergio Rocha 08/14/2011
Gostaria de saber quais são os tipos de forma de envio. grato
Reply: 2011-08-15 02:38:21
Disponível Entrega Métodos de Custo Total de Custo de Expedição
Frete Grátis (Flatmail para pedidos valor inferior a 15 dólares EUA) EUA $ 0,00 EUA 131 dólares
Envio (Tempo de entrega: 4-6 dias para os principais destinos) EUA $ 39,00 EUA $ 170,00
Padrão Shipping (Tempo de entrega: dia 10/07 para os principais destinos) EUA $ 25,00 EUA $ 156,00
Registrados Airmal (Tempo de entrega: 12-25 dias para os principais destinos) EUA $ 8,90 EUA $ 139,90
incluindo o custo do telefone.obrigado
By Mohamed 08/13/2011
my A5000 read arabic characters but separated & opposite direction !!! how can i fix this problem ??
Reply: 2011-08-15 02:00:12
Sorry,sir. I am not clear about your problem. Please tell me more specifically. Thank you.
By sherry 08/11/2011
Hi, could you suggest any dual sim model with android, which can support skype ?
Reply: 2011-08-11 19:38:28
Hi, you can do this on our website.
Search: Cell phone skype. And then click "GO".
So you can find the products you like.
http://www.vkamobi.com/advanced_search_result?main_page=advanced_search_result&search_in_description=1&inc_subcat=1&categories_id=1&keyword=skype&x=10&y=16
This is the link I get for you.
By Jozsef 08/10/2011
I bought an A5000 phone in April because of the GPS didn’t work I sent back to the Hungarian supplier. After 2 months they were waiting for the flash cable. Anyway I asked them to send back the phone to me. I got it and now I have “Invalid IMEI” problem also. Great… I would like to fix it. How can I do it? I don’t want to make business this Hungarian supplier anymore. Thanks the help. MJ
Reply: 2011-08-10 19:16:27
Hello, sir.
I am sorry that I can't help you at this problem.
If you have other problems, I will try my best to help you as I can.
Thank you.
By Sérgio Rocha 08/08/2011
Moro no brasil e gostaria de saber quanto tempo leva em média para o produto chegar, ZIPCODE: 31170340. Obrigado
Reply: 2011-08-08 20:31:47
Olá, prazo de entrega depende da forma como você optar por correio it.can dizer-me que maneira quer que ele seja enviado? Obrigado.
By vtamas 08/04/2011
Hi! It' a great phone! I have only 2 questions:

where can I get hungarian language?
Can I set the phone to lock screen after starting a call?

Thank you very much!
Reply: 2011-08-05 04:22:57
Hi,thanks for your review
1: It cannot support Hungarian until now
2: Yes,you can set it in the setting or download some special android apps to make it
By Cauan 07/31/2011
Hello,

I really want to buy A5000, but I will need to use skype in my job. The Skype works fine on this mobile ? I tried to find some videos with skype running on this mobile, but I didn't find.

Thanks
Reply: 2011-08-05 07:37:23
Hi,Sir,it can not work until now.The factory is trying to solve it
By ruben 07/27/2011
can you root it like a normal android phone?
Reply: 2011-07-28 23:16:11
It is already a normal phone,sir
By rockyremo87 07/26/2011
i have this phone...in this phone i added avi format video .but it only works in slow motion..how can i watch avi mpeg videos normally?
Reply: 2011-08-05 07:48:43
Please install realplayer to watch it
By theo 07/23/2011
all china phones with this CPU are not working with skype, if yu try to install it says "your device is not compatible with skype" if you still install you will be stuck in a sign in loop.
Reply: 2011-07-23 15:54:22
Yes,Sir,skype can not be used in any China android phones. It is being solved
By yianni 07/20/2011
Hi. Great phone. As I reed on previus posts, skype needs some setting to work.
I can't find this to the user book. Can you please give me some insructions via email? mpishantritsa@yahoo.com
Reply: 2011-08-05 07:55:45
We will tell you soon
By Mrlung 07/18/2011
Hi I like to know if ship to brazil and I do need pay tax of duty hear in Brazil? and this phone work with Youtube ans Skype? and came with cd of installation om my computer?

Thanks
Reply: 2011-07-25 04:59:52
Hi,Sir;
We can send to Brazil.And we will write the goods value is only $35 so that you do not need to pay any tax.
It supports youtube but not skype until now.
You need to install a assistance software to connect to pc like other android phones easily
By IVDragoslav 07/16/2011
Hi there!
I sent you at support... e-mail a few questions. Will you answer me properly, please!?..!
Reply: 2011-07-23 07:09:48
Yes,we did
By Le hussard 07/10/2011
Hello

Where can we found the firmware update please?
regards
Reply: 2011-07-10 19:48:14
Hi, please write to support@vkamobi.com, we will offer you the update software,thank you.
By dirgo 07/09/2011
do you have distributor in surabaya,indonesia?
Reply: 2011-07-10 19:50:43
Sorry,no.
By chris 06/30/2011
i am in canada. doe it work with Telus? CDMa
Reply: 2011-07-01 00:13:13
If pre-paid SIM card, no.
By Sakataku 06/28/2011
Hi, I have one of this phone, very nice but I've lost the USB cable. Do you sell just the USB cable for this phone? Thanks.
Reply: 2011-06-29 01:04:45
Hi, please check the link http://www.vkamobi.com/products/Free-shipping-Original-Replacement-USB-Cable-for-any-China-Mobile-Phone.html
By John 06/27/2011
Why skype doesnt work , i have 2 a5000 , and both of them stuck in "login"...
Reply: 2011-06-27 22:36:14
Hi, please check the setting.
By CJ from usa 06/25/2011
is this phone unlocked? will it work with tmobile?
Reply: 2011-06-26 20:57:23
YES.
By Jos 06/25/2011
Where can I buy a case that fits exactly for the Star A5000?
Reply: 2011-06-26 23:21:26
Hi, please check the link.
http://www.vkamobi.com/china-wholesale-phone-accessories/best-price-leather-case.html
By dann 06/24/2011
hi, phone work fine but I hawe problem with mic sensityvity when im making a call... the other side dont hear me enought. how can I set microphone volume? please help.
Reply: 2011-06-26 23:24:49
Try voice setting.
By Sergejj Zhupanov 06/19/2011
It will work in Ukraine.
Reply: 2011-06-19 19:32:04
YES.
By George 06/19/2011
I bought one A5000 Android 2.2 Dual SIM Dual STANDBY WIFI TV built-in GPS Smart Phone.I can't use this phone in uk3G network.How to fix this problem.
Reply: 2011-06-19 19:35:44
Hi, it is not a 3G phone.
By giuliano 06/17/2011
btw. mine works with one sim card too if i take one out.
Reply: 2011-06-17 19:56:25
It works.
By inam 06/17/2011
what is the difference between resistive screen capacitive screen
Reply: 2011-06-17 19:59:45
Capacititive screen is muti touch screen, more responsive.
By Maciej 06/16/2011
Hi,
A week ago you wrote about a firmware update being available for Star A5000. Is it by any chance an update to Android 2.3.3? Can I please get it somehow?
Thanks
Reply: 2011-06-16 03:07:39
Sorry, no.
By bob 06/15/2011
does any of your phones work with prepaid?
Reply: 2011-06-15 23:54:13
Sorry,no.
By black 06/15/2011
i just received my phone and it does not work with any sim card. when i asked for assistance i was told it only works for non pre paid sims. why is this and why is nothing mentioned about it?
Reply: 2011-06-15 23:55:25
We did mention about it,sir.
By chris 06/15/2011
well this phone work with companies from Canada:
Rogers, Telus, Fido ?
Reply: 2011-06-16 03:12:59
YES, but not including pre-paid SIM cards.
By Technical documentation : change LCD display 06/14/2011
Where can I find a documentation or video that tell me how to change the LCD screen on the Star A5000 ?

Tks.
Reply: 2011-06-16 03:32:02
Sorry, you could not change.
By dan.c 06/14/2011
also does it have multi-touch?
Reply: 2011-06-16 03:53:25
A5000 has 2 models, one is resistive screen, the other is multi-touch screen, for the second model, please check this link: http://www.vkamobi.com/cell-phones/star-a5000-capacitive-wifi-tv-gps-smart-phone.html
By dan.c 06/14/2011
is it 3g capable? are 2sim cards needed? is it official android? and lastly
is it the real android market or a 3rd party marketplace?
Reply: 2011-06-17 00:59:32
Not 3g, 2 sim cards needed, official android, real android market.
By cogra147 06/14/2011
is it 3g capable on the att network America?
Reply: 2011-06-17 01:00:34
This phone is not a 3g phone.
By sanko 06/08/2011
Is the firmware update available?
Reply: 2011-06-08 23:00:27
YES.
By theos 06/07/2011
Please do you sell also the LCD screen for repair? Which part number is it?
Thanx
Reply: 2011-06-08 00:01:52
Hi, please check this link,thank you.
http://www.vkamobi.com/cell-phone-gadgets/china-phone-accessories/screen/free-shipping-original-replacement-touch-screen-for-any-china-mobile-phone.html
By Vassilios 06/06/2011
Please tell me how can I find another usb cable for A5000 as I danaged seriously.
Reply: 2011-06-08 23:38:08
Hi, please check this link, http://www.vkamobi.com/products/Free-shipping-Original-Replacement-USB-Cable-for-any-China-Mobile-Phone.html
By Tiny 06/03/2011
i have my phone for 1 week or so and its working well.
By zdenek 06/03/2011
Hello upload it later Czech and possibly where they sat down to get? I have a phone at home, thank you in advance for your reply Zdenek
Reply: 2011-06-03 03:44:15
Sorry,Sir,it does not support Czech until now
By stefan 05/29/2011
how can i set a song that i downloaded as the ringtone? and how do i set up the data accounts to get internet on my phone?
Reply: 2011-05-29 23:08:33
You can choose ringtone link on internet, and open WIFI setting to contact internet.
By Jakub 05/29/2011
You can upload the Czech language? Thx
Reply: 2011-05-29 23:04:46
YES.
By burhan 05/28/2011
Öncelikle verdiğin bilgiler için teşekkür ederim.
Root şifresini nasıl alabilirz?
Reply: 2011-05-30 00:01:12
0000, 1122 or 1234
By bdiktepe 05/28/2011
Merhaba
Ben bu üründen almayı düşünüyorum. Android market ürünlerini yükleyebilir miyim?
Teşekkürler.
Reply: 2011-05-30 00:03:10
merhaba, zaten Android sistemidir.
By big fan 05/27/2011
Andiod A5000 phone is a bargin, works great.
By black 05/23/2011
how durable is the screen?? does it vibrate?
Reply: 2011-06-16 23:57:29
Strong enough, it vibrates.
By pong 05/21/2011
chat style sms? 3d games?
Reply: 2011-05-23 01:05:13
Yes, chat style sms, but no 3d games, thank you.
By Kristijan 05/19/2011
Can I uppload Slowenian map on this phone? Can I find maps on internet somewere ?
By Kristijan 05/19/2011
Does it have 3.5mm earphone?
Reply: 2011-05-19 03:19:39
YES.
By Kristijan 05/18/2011
DOes it have LCD screen?
Reply: 2011-05-18 23:23:04
Sorry,no.
By brutus 05/16/2011
hallo,
can I backup my data (phonebook, calendar, pics, music etc) from the phone to my pc? do i need any software? does it support voice recording, to record for example an interview or a lection?
thnx
Reply: 2011-05-18 04:14:21
Yes.
By Alex 05/13/2011
Hi, i bought a Star A5000 and is relay perfect for me
By Dan 05/13/2011
why my skype stuck when it try to login with my user name
Reply: 2011-05-19 01:18:10
Hi, please check the user book, thank you.
By moshe 05/12/2011
Did this model support skype
Reply: 2011-05-12 23:08:11
YES.
By avi 05/12/2011
Hello,
I already got the A5000, but not from you.
Would you still provide the reset software in order to restore the phone to working condition, if I will buy the download cable?
Many thanks in advance,
Avi
Reply: 2011-05-12 23:29:10
Hi, you sir can buy the download cable, and we will send you the software for free. Please check the link, thank you.

http://www.vkamobi.com/china-phone-accessories/upgrade-data-cable-smart-phone.html
By Paul 05/11/2011
hi plz can u tell me about the processor of the phone ?????
Reply: 2011-05-11 23:50:27
Media Tek MTK6516 460MHz+280MHz
By Crystal 05/08/2011
Hi, I have a problem with the earpiece. I can't hear no voice on the other end when making/receiving a phone call. The speakerphone mode works just fine. I tried rebooting, doing the factory reset and all but the issue still wasn't resolved. Please help. Thank you.
Reply: 2011-05-08 22:51:17
Hi, that seems the earpiece is broken.
By Sjack 05/06/2011
I like this design by Wildfire S, did you have this design model with capacitive screen? can you provide it for me?
Reply: 2011-05-06 20:22:20
Hi, sir, please check the link, it is also about A5000, but capacitive screen.Thank you.

http://www.vkamobi.com/cell-phones/star-a5000-capacitive-wifi-tv-gps-smart-phone.html
By cecko1 05/06/2011
Hi!
If I order like 70-80 phones can you ship them on time?Thank you!
Reply: 2011-05-06 02:59:32
YES, and we also can offer you a nice discount,please contact vkamobi@hotmail.com Thank you.
By Nikolay Ivanov 05/05/2011
Does your phone supports flash light to the camera.
Thank you.
Reply: 2011-05-06 20:39:57
Sorry, no.
By παναθηναικος 04/30/2011
does it support adobe flash player?
Reply: 2011-05-09 02:55:50
YES.
By Daniela 04/26/2011
Hi, on Quentin`s reviwe from 04/14/2011 you said this phone doesn`t allow me to make Voice / Audio calls through sky, and before you said it did! I need skype, does it work? the touch is capacitive? and the qwerty keyboard works with the g-sensor to horizontal? thanks
Reply: 2011-04-26 23:55:23
Hi, sir, we have fixed it, A5000 support skype, is capacitive,the keyboard works with the g-sensor to horizontal.Thank you.
By 04/26/2011
Order : 6923 10_02_2011 shipped 13_03_2011
Please, where is my phone?
Why you didn't answered to my mails?
Reply: 2011-04-27 00:10:03
Hi, sir, we checked and sure we have delivery the phone to you, please wait a week more, if still not receive, we will ask the Post company to check,thank you.
By eltayeb 04/25/2011
hi, i think this phone is amazing its really fast, but i have one question can i copy my contacts and put them in my sim card and if yes how?
Reply: 2011-04-26 00:10:29
Hi, sir, please check the user book, thank you.
By guest 04/24/2011
Hi,

Can this phone connect to microsoft exchange server using its Email app? I just bought one and it's not working. No mails are coming in :(

Thanks for your help.

some other issues:
- Music audio cannot stream to bluetooth headsets

-guest
Reply: 2011-04-25 01:40:49
Hi, sir, this smart phone can connect to microsoft exchange server using its Email app, for bluetooth headsets, please check the setting or contact your seller, thank you.
By Oscar 04/22/2011
It has two cameras front and rear?
Has GPS free for satellite?
You can send the phone to Venezuela?
Reply: 2011-04-24 07:13:15
Hi,Sir;
Thanks for your inquiry.
It has 2 cameras. GPS is free for satellite. We can send it to Venezuela.
By john doe 04/22/2011
will this phone do gps without data plan?
Reply: 2011-04-22 18:56:06
YES, built-in GPS.
By Arnout 04/22/2011
I bought this phone and so far I'm really satisfied with it. Now I'm trying to get an Dutch dictionary but I'm not able to. Is this possible and how? Or is it possible to do a ROM update with Android 2.2 Dutch?
I hope you can help me. Thank you in advance.
Reply: 2011-04-21 02:21:23
Hi,sir, you also can search the software named .apk as a suffix from Andriod Market then download the Dutch dictionary. Thank you.

Than you, I found it!
Reply: 2011-04-22 18:57:30
Welcome.
By shipment 04/21/2011
can you mark the shipment as warranty replacement, gift or low value? I will leave note for instructions on paypal payment
Reply: 2011-04-21 23:53:41
Yes,please note it when you place the order, thank you.
By Arnout 04/20/2011
I bought this phone and so far I'm really satisfied with it. Now I'm trying to get an Dutch dictionary but I'm not able to. Is this possible and how? Or is it possible to do a ROM update with Android 2.2 Dutch?
I hope you can help me. Thank you in advance.
Reply: 2011-04-21 02:21:23
Hi,sir, you also can search the software named .apk as a suffix from Andriod Market then download the Dutch dictionary. Thank you.
By Arnout 04/20/2011
I bought this phone and so far I'm really satisfied with it. Now I'm trying to get an Dutch dictionary but I'm not able to. Is this possible and how? Or is it possible to do a ROM update with Android 2.2 Dutch?
I hope you can help me. Thank you in advance.
Kind regards,
Arnout
Reply: 2011-04-20 01:36:55
Hi, sir, you can use a data canle to download from internet, besides, check the user book, thank you.
By vrabel 04/20/2011
Hello.
My phone is now stuck everytime on the black screen. Is there some possiblility to hard reset the phone or put it in download mode? I got to recorvery nad tried something here, tried to run update from it, unsuccefully. I get to fadctory mode doesn't helped to.

BR
Reply: 2011-04-20 00:54:07
Hi, sir, please contact the seller to repair, thank you.
By Vrabel 04/20/2011
Hello.
How can i hard reset this phone? Does he had something like download mode? i stuck this phone and after booting only blackscreen appear. i get to recorvery and factory setting. Nothing didn't helped. I tried to run upadte.zip threw the recorvery bui it can't be done. Do you have some suggestion?

BR
Reply: 2011-04-20 00:44:58
Hi, sir, if you have tried everything, i suggest you to contact the seller for repair, thank you.
By lior 04/16/2011
why can i use gps in israel it doesnt work , throw any gps software
Reply: 2011-04-18 01:33:41
Hi, sir, could you please check your phone setting by user book? Thank you.
By Quentin 04/14/2011
Will this phone allow me to make Voice / Audio calls through skype???
Reply: 2011-04-26 23:56:39
YES. Please check the link, maybe you will like it, thank you.
http://www.vkamobi.com/a4-touch-screen-gps-quad-band-dual-sim-dual-cameras-tv-handshaking-cellphone.html
By sanko1967 04/12/2011
any rom update? dalibyscie rom do niego i macie z glowy gwarancje:)
Reply: 2011-04-12 19:36:51
CPU: MTK6516 416MHz
271 ROM+190 RAM
By Helder 04/12/2011
Hi I really wanna get this phone, but before I wanna make sure I can get all accessories. I cannot get a case for this phone, I want one with dresses "rubber if possible." If you do not have in the page, could you tell me if there is other phone in the market with has camera and flash at same place plus has a similar size?
Reply: 2011-04-12 06:24:09
Hi,Helder,please place the order and say you need the case,we will give is as free.
By yumnad 04/10/2011
i would like to buy some fire ware 2.2 android were can i fine it
Reply: 2011-04-10 19:42:57
Hi, Sir, please check this link,http://www.vkamobi.com/advanced_search_result?main_page=advanced_search_result&search_in_description=1&inc_subcat=1&categories_id=&keyword=2.2+android+&x=10&y=14
By liepa21 04/10/2011
Is phone cover available without any logo(Android) on front and back?
Reply: 2011-04-10 19:59:46
Yes, please note when you sir place an order, thank you.
By Henry 04/09/2011
Hi There's Already a Capacitive screen version of the A5000, when will you update your models? =)links:http://www.fastcardtech.com/goods-5537-Star+A5000+Capacitive+Android+22+GPS+Dual+sim+card+TV+phone+35inch+Touch+cursor+wifi.html and http://www.solomobi.com/category_cate_126.html.~~~Please do update your models more oftenly then this site will become a REFERENCE for mobile phones!!!!~~
Reply: 2011-04-10 20:39:47
Hi, Sir, thank you for your suggestion.
By rodrigo 04/08/2011
bom dia , como resolver problema imei nesse celular ,obrigado,devido a reset de fabrica,preciso muito dessa resposta
Reply: 2011-04-10 23:36:18
por favor reiniciar o telefone, obrigado
By rodrigo 04/07/2011
bom dia ,gostaria de saber como faço para resolver problema de emei desse celular , tem varias pessoas que esta tendo problemas ,obrigado
Reply: 2011-04-07 22:55:35
bom dia，Você diz que questões específicas é,obrigado
By Peri 04/07/2011
Hi , i have bought this phone from your store and i am generally thinking that it is a very good, value for money device.If it was a 3g one along with its low price it would be an unbeatable complete mobile.I only found a serious bug. When i connect it to my windows PC usb port, although it is getting charged, its storage card is not recognised so i can not transfer files and apps from PC to mobile.Is there any way to fix this problem? Thank you in advance.
Reply: 2011-04-07 20:56:09
Hi, Sir, please check this link http://www.sizzledcore.com/2010/02/14/android-pc-software-roundup/

It is about STAR A5000 could not contact the pc directly to transfer files, you need to download the software. Thank you.
By edwards 04/07/2011
9 monts ago I send my phone k599 to repair and now they can not find it,
the offered me a remplasement but i well like another model that is on the same price,because i fear that if i get the same model may suffer the same luckily the phone earlier truth i hope they could understand
best regards
edwards
Reply: 2011-04-07 23:36:23
Hi, sir, could you tell us your order no. first? so that we can check the details for you, thank you.
By kamen 04/06/2011
Is this phone have vibration ringtones ? Still waiting for the review in youtube.
Reply: 2011-04-06 20:43:10
Hi,Sir,

A5000 does not have viration ringtones, maybe you can choose another model, thank you.

Regards,
Veta
By imran 04/06/2011
hi i thinking of buying this phone but i am put off by it losing its imei after resetting the phone, do you have any resolution to this problem?
Reply: 2011-04-06 19:22:18
Yes,we have.
Firstly,you need to buy the update cable to refresh the software by yourself
http://www.vkamobi.com/china-phone-accessories/upgrade-data-cable-smart-phone.html
By nikolas 04/06/2011
hello
can you supply the software to refresh software and get IMEI back?
Reply: 2011-04-06 19:18:04
Yes,we can.Firstly,you need to buy the update cable to refresh the software by yourself
http://www.vkamobi.com/china-phone-accessories/upgrade-data-cable-smart-phone.html
By J. Vich 04/04/2011
Dual sim usage - can both sim cards be used at same time? For receiving / making calls and receiving / sending sms.
Reply: 2011-04-08 01:04:28
For receiving and sending sms, you can do at the same time; but for calling, no.
By Miw 04/03/2011
I'm looking a cover for my A5000 as the leather pouch you sent is not suit to the phone. Anyway, looking for a hard cover one. What kind of cover is compatible? Any brand's cover is suitable for A5000?
Reply: 2011-04-08 00:55:56
Sorry, sir, we do not have it in stock.Thank you.
By SZbrozek 04/03/2011
Why doesn't Flash 10.1 work on this Android 2.2 ? (this is not Android 2.2, it is 2.1 with modified version number..?)

Please explain, I purchased this specifically as it was supposed to be A2.2

..
Reply: 2011-04-08 00:24:22
Hi, Sir, Flash 10.1 work on Android 2.2, thank you.
By George 04/03/2011
You can use a Nokia charger to charge this phone, the very thin one, I think that is the new Nokia charger. I use it on mine and it works perfect
Reply: 2011-04-08 00:17:17
Thank you.
By Vesela from Bulgaria 04/03/2011
Hello.
I got this phone a few days ago. I would like to ask if I need to perform any additional settings for wi-fi connection because I can't connect at all. I tried to connect the phone to two different routers but I couldn't. Now I am afraid the problem is due to the defect in the phone's wi-fi :(
Reply: 2011-04-08 00:14:05
Hi, sir, it happens, could you change another wifi to try? Thank you.
By JeanMichel 04/02/2011
Hello

Does it support Skype?
Reply: 2011-04-02 18:43:56
Yes
By kpetrov 03/30/2011
What are the models with built-in real GPS chip that can give position in open sea beside A5000?
Thanks,
Reply: 2011-04-11 23:20:14
Hi, sir, including A9000, A9, A2000, FG8, thank you.
By Anna 03/30/2011
Hello,

In general I'm happy with the phone but please, I will be very much appreciated if you can help me with the following:

- ENGLISH USER BOOK: Do you have it ready? Will you send it to me as promised? How?
- IMEI PROBLEM: Has my phone this problem or not? If yes, give me a solution, please.
- USB: I have tried through your USB cable to conect my A5000 with my PC and I'm not capable. I go to: SETTINGS - WIRELESS & NETWORKS - TETHERING - And the "USB THETHERING" can not be marked and says USB NOT CONNECTED. What can I do? What I'm doing wrong?

Please, please, answer me today.

Thank you very much.

Anna
Reply: 2011-04-11 23:27:43
Hi, please check the following details, thank you.

- ENGLISH USER BOOK: Do you have it ready? Will you send it to me as promised? How? - Sorry, we still do not have it so far.
- IMEI PROBLEM: Has my phone this problem or not? If yes, give me a solution, please. - The smartphone could not reset.
- USB: I have tried through your USB cable to conect my A5000 with my PC and I'm not capable. I go to: SETTINGS - WIRELESS & NETWORKS - TETHERING - And the "USB THETHERING" can not be marked and says USB NOT CONNECTED. What can I do? What I'm doing wrong? - Does the usb cable charge?
By szbrozek 03/30/2011
AC charger has stopped working..
No Flash 10.1 support (is this a genuine Android 2.2?)
IMEI bug that makes phone useless. Mis-Selling of goods..

You need to offer the update software and cable to buyers for no charge..
Reply: 2011-04-08 02:49:54
Hi, Sir, thank you for your suggestion, that will help us to improve our work, thank you.
By hotaru 03/29/2011
Wanna buy this phone but after heard about "lost IMEI after reset" and "no English manual" issues , I think I should cancel to buy until there are solution of this problem. When this problem would be solved ?
Reply: 2011-04-10 23:53:08
Hi, sir, we are dealing with the problem now, it would be a good solution sonn.
By WDR 03/29/2011
I heard this phone uses a nokia battery, if so which one
Reply: 2011-03-29 07:21:46
No,it is not compatiable to nokia battery
By Christoff (Bulgaria) 03/28/2011
Hi,
I read all this thread, but couldn’t find a solution for my problem.
I also did a Factory Data Reset and my both IMEIs are gone now =(
Can you please help me! I do only have the data cable from the box.
Here is my email: iceamen@yahoo.com in case you’re going to send me some files.
Except this bug it is an awesome mobile although no multi touch and no 3G, but for its price category is very nice. I just hope you can fix the IMEI thing.
Best regards,
Christoff
Reply: 2011-03-28 11:10:08
Hi,Friend,you need to buy a update cable to refresh the software in our site.We will give the software if you buy the cable.
By Davicete 03/28/2011
Hello.

I have it and I'm very pleased with it. Now:

Do you know about external battery chargers? Or extra batteries.

Thanks.
Reply: 2011-03-28 11:11:45
Sorry,we do not have its external charger until now.If we have it,we will make advertize in this product link.
By W__ 03/28/2011
Just got my A5000.
Here are some bad sides:
1. The leather case too small.
2. The AC charger doesn't work at all. Have to charge my phone through laptop USB port.
3. Have to turn off/exit program by going to application setting to stop them?
4. Cannot set group ringtone or private ringtone to different contact?

Other then that are good.
Reply: 2011-03-28 11:16:31
Hi,Friend;
Thanks for your reviews
1: Sorry for mistake,maybe we put a wrong size case.We will put 2 leather cases in your next order
2: The AC charger maybe broken in the shipping. If you buy from us next time,we will send one more
3: No,no need.I think you operate it in a wrong way
4: No,you can set different ringtones in the contact edit

Hope you enjoy the phone :)
By lior 03/26/2011
which is better a9000 or a5000 ( except the gps function)
Reply: 2011-03-28 11:34:01
Quality is same.
Their difference is the design.
By Mathias 03/25/2011
Can you give me the link to buy the update cable? I bought a Star A3000 here 2 weeks ago, still waiting for it.
Reply: 2011-03-25 20:01:56
Sorry,we do not have this link.Please pay $10 directly to our paypal account vkamobi@gmail.com
By 03/25/2011
Hi,

why wont you ship my phone?
Everyday you tell me that it is going to be shiped tomorrow.
But you just dont ship it

my ordernr is # 7039
orderd 17th.

phone is is stock.. so ship it!!!!
Reply: 2011-03-25 20:06:44
Hi,Sorry,we did not reply thism review in time
Your order parcel was sent
By Art 03/25/2011
Is there any solution to restore these f****ed IMEI?
Reply: 2011-03-25 06:20:32
It need to refresh the software in factory.Or you need to buy an update cable to refresh the software by yourself.And we will supply the software in email.
By Nicky 03/24/2011
Which case will fit the A5000?
I want to buy a case/cover for it but non available.
For which phone will fit?
Reply: 2011-03-25 06:26:50
It has its one case
By Justin 03/23/2011
You did not answer. Where can I buy a screen protector ?
Thanks
Reply: 2011-04-11 02:54:53
Hi, sir, please check the link, thank you. http://www.vkamobi.com/advanced_search_result?main_page=advanced_search_result&search_in_description=1&inc_subcat=1&categories_id=&keyword=screen+protector+
By Nick 03/23/2011
I want to buy a case for the A5000 but cannot find it anywhere.
Is the size simular to another phone so I can buy a case which will fit the A5000?
Reply: 2011-04-12 00:11:42
Hi, sir, you mean leather case, right? If it is, please visit this link, thank you.
http://www.vkamobi.com/iphone-accessories/iphone-skin-case/apple-iphone-3g-vertical-flap-hard-leather-case-pouch.html
By 03/23/2011
Have there been any more problems reported with losing IMEI number when doing a firmware reset?
If so is there an update for this?

Thanks,
Dave (Canada Rogers network)
Reply: 2011-04-11 03:04:25
Hi, sir, the smart phone can not reset, sorry.
By Panos 03/23/2011
Hi. Do you put extra fee for Paypal?
Reply: 2011-03-23 02:18:07
No,we never did such a bad service
By Justin 03/22/2011
Can you tell me where to buy a screen protector ?
Reply: 2011-04-11 02:45:33
Hi, please check this link, http://www.vkamobi.com/advanced_search_result?main_page=advanced_search_result&search_in_description=1&inc_subcat=1&categories_id=&keyword=screen+protector+
By platonas 03/22/2011
Can you put Greek lanquage ? Can you put Cyprus maps ?
Reply: 2011-03-22 23:26:29
Sorry,there is no Greek language for this model until now.
You need to put the Cyprus map by yourself.This model has GPS chipset
By George 03/22/2011
I need to buy a new charging cable, can you tell me where I can buy one
Reply: 2011-03-22 07:42:23
Hi,you can buy it in http://www.vkamobi.com/products/Free-shipping-Original-Replacement-USB-Cable-for-any-China-Mobile-Phone.html
By 03/20/2011
Hi,

Do you have this phone in stock?
Reply: 2011-03-21 06:35:19
Yes,sure
By Chris 03/20/2011
Some says when set to factory reset, the phone lost its IMEI, how can you resolve this problem? im thinking twice to buy this. Can you guys submit this problem to the Manufacturer so that they could resolve it. coz customers who bought it and customers who plan to buy it will that this your units are knocked off...
Reply: 2011-03-21 06:34:33
Hi,we already tell the factory about this issue. This week we will have a solution
By jorn 03/20/2011
Thank you for your answer. I agree, an erased emei number can only be restored by the factory. But beware!! Possebly all A5000 owners, who will perform a factory reset, will lose their IMEI numbers and criple their telphones! This happened to me. Is the factory aware of this problem? Try a reset on a phone outof your stock.
Reply: 2011-03-21 06:19:37
Hi,Friend,we have contated the factory abot this issue.We will supply all the buyers a software to refresh by themselfes.We will update in this link very soon
By 03/19/2011
Hi,

Is the phone in stock right now?

thank you
Reply: 2011-03-21 06:30:23
Yes,it is in stock now.Please buy online directly
By Nor 03/19/2011
can you install Norwigian ver on it
Reply: 2011-03-21 06:29:46
Sorry,it does not support it until now
By Andriy Semenov 03/19/2011
Good phone, but i has problems with memorycard switching - After i switch from inserted card (i ordered phone with 2gb microsd) to which i already has it stop to understanding memory cards at all.
Reply: 2011-03-21 06:27:14
Hi,friend,please try to format the tf card to try again.
Sometimes smartphones have such small bug even if you were using HTC or windows smartphones.It is like a computre.Sometimes you have to restart the computers as you know
By James 03/19/2011
When it comes to performance wise, which is Best Hero H2000 or Star A5000? Hero is Capacitive and A5000 is Resistive. Both had the same Processor (CPU). Different in GPS, A5000 had built in GPS Chip while H2000 had GPS AGPS thus it needs Wifi connection.
Reply: 2011-03-21 06:24:41
Hi,friend,we have checked with hero factory.H2000 also has builtin gps now. Its price is higher than A5000 because its screen is capacitive multi touch as you see
By 03/18/2011
Still waiting for delivery. (ord:6693)

Ordered 26th February ! Dispatched 15Th March.. very very bad.. Will not be buying again from here..

Disappointed already!
Reply: 2011-03-18 23:11:24
Hi,
A5000 was out of stock in the end of Feb to the staring of March,so the shipping has been delayed.We are so sorry for it.
Hope you receive it as soon as possible.
By 03/17/2011
Still awaiting shippment,almost a week now.My order no. is 6970.
Reply: 2011-03-17 19:13:02
Hi,your order was sent last night
By sonny 03/16/2011
how to solve erased imei. after reset factory settings. please help!!!
Reply: 2011-03-17 00:09:36
Please contact your seller.It need to be refreshed in the original factory
By Bastian 03/16/2011
After Service: 1 year free service.............what service is?
Reply: 2011-03-16 22:02:24
1 year free service is free repair in 1 year
By jorn 03/16/2011
this phone erases its IMEI after a reset!! unsolved trouble
Reply: 2011-03-16 05:48:21
Please contact us to solve it
By BORIS CIHAK 03/16/2011
Hallo vkamobi.
Do you have a similar model, but with REAL GPS chip ??
I need GPS that working without GPRS/WiFi connection, without SIM in phone.
No "google GPS", no AGPS !!!
Thanx for answer.
Reply: 2011-03-16 05:48:19
Hi,Friend,this phone has GPS chipset.You need to install GPS software to use it without GRPS or WiFi.
It works as we tested in China
By jorn 03/16/2011
My A5000 lost both its IMEI numbers after a factory reset. Is this normal? I cant use it anymore. what can I do now?
Reply: 2011-03-16 05:48:29
Please contact us by email to solve it.
By Juraj Bucek 03/14/2011
2MP camera with autofocus ?
Reply: 2011-03-14 19:28:27
Yes,it is with 2MP but not have auto focus
By trickrich 03/14/2011
Does it have Android Market & Google Maps?
Reply: 2011-03-14 19:29:47
yes,it has both
By Manoj 03/13/2011
What is the difference between A5000 and Hero H2000 ? Which is better one ?
My interest is in Dual Sim, Dual Standby + Handwriting recognition + GPS (internal) + Android + Outlook Mail Sync + Touchpad + Service support in India.
Reply: 2011-03-13 09:18:20
Hi,The difference is that H2000 is with capacitive touch screen.Another is their apperance are different.Others are same.
As per your request,we think both can be options
By Andresz 03/13/2011
I am interested in A5000 with a capacitive screen, you have one?
Reply: 2011-03-13 05:21:59
Sorry,we do not have it.
Please check the model H2000,it has capacitive screen and android 2.2 version,appearance design is silimar to STAR A3000
http://www.vkamobi.com/pda-and-smart-phone/h2000-quad-band-dual-cards-android-2.2-wifi-analog-tv-capacitive-touch-screen-smart-phone.html
By Andresz 03/11/2011
Do you have a similar model, but with a capacitive screen?
Reply: 2011-03-13 00:15:13
Yes,please see this model http://www.vkamobi.com/pda-and-smart-phone/h2000-quad-band-dual-cards-android-2.2-wifi-analog-tv-capacitive-touch-screen-smart-phone.html
By R@D 03/11/2011
Hello, you ship to Moldova? how many days ? Thanks!
Reply: 2011-03-13 00:23:25
Yes,we ship to Moldova.
Please put the goods to the cart to check the shipping dates in different shipping methods
By I3oris 03/11/2011
Hi, I have real interest on this device.
1. Works GPS in this phone on real GPS chip? (Without AGPS?)
2. What is the range of WiFi receiver (distance in meters)?
Thanx!
Reply: 2011-03-13 00:11:21
Hi;
1: It works without GPS.And you also can use google gps with gprs.There are 2 options
2: Normally it is valid in 200m
By Rysiek 03/11/2011
Telefon fajny, dużo funkcji
Reply: 2011-03-13 00:12:06
Witam, bardzo dziękuję za wsparcie
By DAN USA 03/10/2011
A3000 AND H3000 ARE THEY THE SAME.?? IF DIFFERENT WHICH IS THE NEWER VERSION.??
DO YOU SELL BOTH.??? WHICH IS BETTER.
Reply: 2011-03-10 22:54:46
Hi,Friend;
They are not same.They are made in different companies.
We have noth in stock.
We think A3000 is better
By 03/10/2011
Hello,
1. Will this phone work with Garmin navigation? I have Garmni navigation on micro SD card, can I simply insert it?
Is there anything else I should do?
2. Will the phone work in Slovenia, EU?
Thank you. :)
Reply: 2011-03-10 22:37:24
Hello;
1: If Garmin navigation has Android version,it works.You need to install the GPS software firstly to insert the sd card
2: Yes,it works
You are welcome
By Andres_z 03/09/2011
hello
Will there ever be anything you have this model phone with a capacitive screen?
Reply: 2011-03-13 00:35:44
Sorry,this model does not have capacitive screen until now.
But you can check this model http://www.vkamobi.com/pda-and-smart-phone/h2000-quad-band-dual-cards-android-2.2-wifi-analog-tv-capacitive-touch-screen-smart-phone.html
By June 03/08/2011
Can I watch Youtube videos on this phone using wifi?
Reply: 2011-03-13 01:00:52
Yes,you can
By Bigjd44 03/08/2011
Would it work with t-mobile?
Reply: 2011-03-13 00:49:16
Yes,it works
By Cristian Telus 03/08/2011
Good afternoon, sorry for the dumb question, if I'm in a mall that has open WiFi, I can surf the internet without problems?
Reply: 2011-03-13 00:43:12
Sure,there is no problem
By aleliz 03/08/2011
Could you send to México city?
Reply: 2011-03-13 00:43:10
Sure,we can
By Marius 03/08/2011
I like this phone but Android is open source so I'd like to get to 2.3 to work. I know this is a much to ask but can you contact the manufacturer about getting Android source code ? It's not a secret , HTC and Motorola and all do this.
I will buy at least one of them if the give the source code ( as they should ) and maybe even develop better software for it.
Thank you very much.
Reply: 2011-03-13 00:42:41
Hi,
Sorry,it can not update to 2.3 until now.
Maybe next month.If it can be upgraded,we will make advertize in this link
By Tomas 03/07/2011
hello, how long takes to send it to lithuanian?
Reply: 2011-03-13 01:00:02
Hi,if it is sent by registered airmail.It normally takes 20 days after we send it
By oliver 03/07/2011
1.Does it have a multi touch screen?
2. will it work with movistar network in spain?
Reply: 2011-03-13 00:50:41
Hi,
1: No,it does not
2: It works
By 03/07/2011
Outlook Sync
Somebody asked if phone could Sync with Outlook... The true answer is YES. If you google a program called "Companion Link" or other free software it does work.
I use companaion Link just beacuse it also sync's 'tasks' which I like. There are many other including free ones that will sync mail and contacts.

I have an A3000 and just bought an A5000. I also have an android tablet that I hardly use anymore because the phone does everything and faster.

Thanks,
Dave (in Canada on Rogers network)
Reply: 2011-03-13 00:51:26
Thanks very much for your support!
By jose 03/07/2011
is it a multi ouch screen? if it is it would be perfect
Reply: 2011-03-13 00:52:16
Sorry,it is not. It is a best model currently.
H2000 has capacitivee touch screen http://www.vkamobi.com/pda-and-smart-phone/h2000-quad-band-dual-cards-android-2.2-wifi-analog-tv-capacitive-touch-screen-smart-phone.html
By John 03/06/2011
Is it possible to buy a hard cover or case for the A5000 and if so, where?
Reply: 2011-03-10 22:31:00
Sorry,there is no hard cover for this model until now
By Manoj 03/06/2011
1) Since it has GPS, are the image geo-tagged ?
2) Which GPS application is loaded, any URL to provide detail explaination ?
3) I have placed an ordered (6826), but since the shipping will take 12-25 days, I need to delay the delivery since I will leave on 25th March and return back on 4th April. As of now I did not complete the Paypal Payment.
Reply: 2011-03-10 22:26:43
Hi,friend;
1: If geo-tagged has android version,it is supported in this model
2: You can install any Android system gps
3: Your order 6826 was not paid.Please pay in time
By itzik 03/05/2011
can you install hebrew ver on it
Reply: 2011-03-06 05:28:55
Sorry,we can not
By ram 03/05/2011
what is the RAM and ROM size?
Reply: 2011-04-12 00:33:01
CPU: MTK6516 416MHz
271 ROM+190 RAM
By 03/05/2011
1. Can it sync with outlook emails ?
2. Dealers in India, Service station in India ?
3. Does it have true handwriting recognition ?
4. Can I use Internet from PC using mobile as modem ?
Reply: 2011-03-06 05:33:25
Hi,Friend;
1: No,it can not.
2: No,we have no dealers in India until no2
3: Yes,it does
4: Yes,you can
By Irene Wong 03/04/2011
What happened to my item? I wait for a week already after paying but my order still in 'Awaiting Shipment' status???? Are you not going to send to me?
Reply: 2011-03-06 05:08:18
Hi,friend;
May I know your order no firstly? Please contact us by email.
By marco 03/04/2011
Does the phone have the vibration function?
Thank you.
Reply: 2011-03-04 05:42:44
Yes,it has
By P.Stra 03/03/2011
Hi,
Where Can I buy it at Kolkata ? (India)
Because I can't use your Payment methods
Thanks.
Reply: 2011-03-04 05:45:00
Sorry,we do not know.
By Marco 03/03/2011
Hi, this phone have vibration function? My friend has bougth one an tell to me, that in the settings menu there is the option to switch on the vibration but it doesn't work. Thanks
Reply: 2011-03-04 05:50:46
Yes,it has
By Sam 03/02/2011
Hi,
Do you have any phone that works on 3G or 4G network i have iphone 3GS can i use the sim card on the a5000 phone
TY
Reply: 2011-03-04 05:49:16
Hi,friend,this is not a 3G or 4G phone. We have 3G phone series in http://www.vkamobi.com/cell-phones/3g-cell-phone/
If your sim is not in contract with your provider,it can work in A5000
By Alvin 03/02/2011
How much all including shipment to MNL?
Reply: 2011-03-04 05:56:36
Hi,
It is up to your place.Please put the goods to the cart and check all out
By Mark 03/02/2011
I would like to get root access to the phone. Do you provide root password if I buy it?
Reply: 2011-03-04 05:56:39
Sorry,we do not have it until now
By tebenets 03/01/2011
is it upgradeble to android 2.3 and up?
Reply: 2011-03-02 07:52:32
No,not yet
By Robert 03/01/2011
Polish language is available?
If not, how can I install it ???
Reply: 2011-03-01 11:57:21
Hi,
No,it has not.
But we will upload a user manual to tell buyers how to install other languages very soon
By cristian 03/01/2011
ciao. in italia 42124 reggio emilia quanto costa in tutto viagiao tase. un telefono
Reply: 2011-03-01 11:57:22
Hi,
We can send the goods to your place
By nicovillafa 02/27/2011
Hello, if i need a extra batterie, what is the model o compatible model?
Reply: 2011-02-28 17:50:33
It does not have compatiable,you only buy the original in this link http://www.vkamobi.com/products/Free-shipping-Original-Replacement-Battery-for-any-China-Mobile-Phone.html
By Shaad 02/27/2011
1. can it work with at&t
2. is it 3g compatable
Reply: 2011-02-28 17:50:00
Hi,
1: Yes
2: No,it is not
By mike 02/27/2011
Does it work with Adobe Flash 10.1
Reply: 2011-02-27 19:56:47
Yes,it works
By dimis 02/27/2011
the phone support Flash player?can i call from skype?thanks
Reply: 2011-02-27 19:56:30
Yes,it supports
By jorn 02/27/2011
Hello, can you install java aplications and games? I saw in other shops it does not support java
Reply: 2011-02-27 19:56:08
Yes,you can.
By dimis 02/27/2011
can i use skype phone.video voice or chat?
Reply: 2011-02-27 19:55:51
Yes,you can
By Deepak 02/27/2011
I like this A5000 phone and would like to do a trial order. But before doing that I would like to see the English user guide or manual. Please tell me where I can download this. Thanks. Deepak
Reply: 2011-02-27 19:55:49
Hi,Friend;
All Android cell phone has same manuals.Actually you just need to login your google account to this phone and use all functions directly.It is very easy todo.
You please tell us your mail box,then we can send it.
By Viviane 02/26/2011
Hi, i've compared the A3000 with the A5000:

1. the A3000 has a CPU with 416MHz. What does the A5000 has?

2. the A3000 has a camera with 3.2MP. Is it right that the A5000 has a 2.0MP camera?

thx for your answer
Reply: 2011-02-27 19:59:48
Hi,Friend;
1: A5000 has same CPU
2: A5000 camera is 2.0MP
By Skunt 02/24/2011
Does this phone radio work without the earpiece?..and is it capacitive touch screen?
Reply: 2011-02-24 18:25:24
No,it does not. The radio works with the earphone.
It is not capacitive touch screen but you can use finger to touch
By Dave Beveridge 02/24/2011
- Does it have independant GPS chip. Such as one that will work with "IGo" or "CoPilot" GPS navigation software. That does require Wifi or sim connection?
I have been missled on GPS subject before and require a detailed respose about GPS.
- Does it have working compass and gravity sensors?

Also for other buyers I have an A3000 which is a nice phone and can confirm it works in Canada on GSM network with Rogers.... This phone appears to be same basic type and will also probably work.

Thanks...
Reply: 2011-02-24 18:27:18
Hi,Friend;
A5000 has GPS chip.It works with igo or copilot gps softwares.It does not need WiFi or sim connection if you install gps software.
It has compass and gravity sensors.
A3000 is the firtst model,this model is the updated and latest
By Mir 02/24/2011
does it support live wallpapers? As Android 2.2 does. And all 3D Games of Android 2.2 run without any lag?
Reply: 2011-02-24 18:27:53
Hi,
It support live wallpapers.
Yes,all runs well
By Anna Vilà 02/24/2011
Good morning,

http://www.vkamobi.com/pda-and-smart-phone/a5000-android-2.2-dual-sim-wifi-tv-gps-smart-phone.html#customer_review

I'm very interested to buy this phone. And I have several questions, I will appreciate if you can inform me:

1) I'm from Spain. Delivery address is 17772 Ordis (Girona - Spain). I would like you send it through EMS, so I have to choose standard shipping? Please, confirm. Which documents are you providing when you send the phone? Proforma invoice only for stadistical purposes? Which value? Which HC Code?
2) Does the phone have Spanish language? And Catalan language? Does the phone come with English or Spanish instructions manual? I have read somewhere that people that bought this phone, it arrived without the manual. It is very important for me that it arrives with the manual. Please, confirm.

3) Memory. Which memory are you suggesting it is the best one? Also I have read in one web that somebody that bought this phone had a problem with the microsd. It is also very important for me that it arrives in good condition and can be used. Can you engage with this?

4) Camera. I understand that there are two cameras. How many megapyxels each one?

5) Does it have GPS installed, with maps of spanish cities?

6) Sorry for the questions, but I'm not very used with these phones, can I go with this phone easily to gmail, Google maps, facebook, twitter? WI-FI? Java?

7) Is there any logo on the phone?

8) Can you clarify about the screen, according to what I have read, it is resistive but also works like a capacitive screen phone? It can be touched with finger and also with pen? There is a pen in the box?

9) Which colour is the leather case?

Please, understand that for me it is an important investment, I'm not rich so it is an important amount that I pay. Also there is the risk that I have to pay more for customs duties. Then if I have to return the phone to you it is a big problem and extra cost (shipping, more customs duties if I have to receive a second one...). So I trust with you and hope that phone and all accesoires come and arrive with guaranteed and proved good condition. If after receiving it, there is any problem, which guarantees are you giving?

After receiving your answer, I hopefully will buy today this phone.

Another question: I also was looking the Phone 4 GS (DUAL SIM WITH WIFI CAPACITIVE MULTI-TOUCH), which is much less expensive. Which are the most important differences between both phones? Why the difference of price is so important?

Thank you very much in advance for your kind help,
Best regards.
Anna Vilà
Reply: 2011-02-24 07:03:30
Hi,Friend;
Thanks very much for your inquiry.

1) We will send via ems,adn you need to choose standard shipping.EMS does not any other document.We will declare the good is phone gift and the value is $30 to be low for you to realse the goods easily.
2) It has Spainish language but no catalan language.It comes with English,too.The instruction is English.
3) You can buy the memory card in the accessory option.It is tf card.We tested the memory card well before we send it.
4) The first is 0.3M,the back is 2M
5) It has GPS but you need to install by yourself because we do not what spainish gps can be installed in this phone. You can search it in google.com to find it.Just search"Android phone GPS software"
6) You can loing your google account to use gmail,google maps,facebook,twitters and java,,,and so on
7) There is no logo on the phone
8) Yes,it is resistence but works like capacitive touch screen.You can use finger to touch it.If you need pen,you need to buy the stulys. It also can be used to touch,too.
9) It is black.

We understand all. If you do not like it,you need to return it in 7 days after you receive it,Then we will refund once we get it.And you need to pay the return cost.

The most difference is that that phone is not smart phone. But this A5000 is a smart phone.It is the biggest difference.

You are welcome,my friend.
Best regards.
By Mtetemela 02/24/2011
can you use internet
Reply: 2011-02-28 18:14:07
Sure,you can
By luis 02/23/2011
can i change the icons in the main Screen?
with new app. i Install thanks
Reply: 2011-02-23 19:23:17
yes
By ALEX FELIPE VEIGA TAVARES DE ARRUDA 02/23/2011
Hi, I'm a new buyer on VKAMOBI and i will start my consumes buying this smartphone, so i have a feel questions...1: this gps works on brazil, with all maps? 2: how much will cost if i prefer EMS ship ? 3: how many days i will received my cellphone? 4: how many musics the media player supports (like 2.000 musics)?...I hope do bussiness with you
Thanks For your attention and sorry for my bad english.

Alex Felipe
Reply: 2011-02-23 19:25:12
Hi,Alex;
Thanks for your inquiry.
1: The gps works in all maps
2: Please put the goods to the cart and check the shipping cost of standard method.
3: Pleaes check it in the shipping method
4: It is up to the memory card you will buy.
By John Roman 02/22/2011
Handfree stereo earphone has microphone like headset ?
Reply: 2011-02-22 21:57:40
Yes
By yaw 02/22/2011
are there any customs fees for order 1-2 items?
Reply: 2011-02-22 21:57:41
It is up to your customs.
By Peter Chin 02/22/2011
Does this phone work in U.S T-Mobile sim card ?
Reply: 2011-02-22 21:57:52
YES
By dany 02/21/2011
Hi friend, what is the resolution of the front camera?
Reply: 2011-02-28 18:28:56
Hi,it is 640*480.
By Luis 02/21/2011
I have a question how a 2g Network phone with work in a 4g network because a have a T-Mobile Sim card there any diference?
and can i watch youtube videos in this Phone?
thank you for your time
great site.
Reply: 2011-02-22 22:07:08
If your network is 4G,sorry it can not work. But you can watch videos in 2g network
By Cameron H. 02/21/2011
Will this phone work off the Sprint Network Please answer asap.. Thanks..
Reply: 2011-02-21 17:40:40
Yes,it works
By antonn 02/21/2011
Hello,
than pay pray for information, if is installed
Czech,or walks setting. thank you.
Reply: 2011-02-21 17:39:52
It does not hav czech language setting
By Ölveczky Attila 02/21/2011
Hungarian language is available?
Reply: 2011-02-21 17:39:54
Not yet,but you can install it
By KImberly 02/21/2011
How much can you expand the memory on a SD chip...It doesn't say if its expandable.
Reply: 2011-02-21 17:42:57
Its max memory is 16gb for the expanded
By john 02/20/2011
Has this phone dual cameras and which is their resolution?
Reply: 2011-02-21 17:43:35
The bigest resolution of the back camera is 1600x1200
By Lobo 02/20/2011
Is this phone is stock?
Reply: 2011-02-20 20:00:47
Sure,we have hundreds in stock
By daniel 02/20/2011
Thanks again! Could u show me a picture about the leather case? I could not find it at the webshop... And can i install a navigation software to the phone? Will it work without internet connection (really important question)?
Reply: 2011-02-20 20:00:04
We will make the leather case photo soon.But you can buy firstly.You can install navigation software to the phone and it will work without internet
By mostak 02/20/2011
does this phone have a g sensor?
Reply: 2011-02-20 20:00:07
Yes
By Ofir 02/20/2011
You say that it's resistive but acts just like capacitive.
It won't support multitouch though, right?
Reply: 2011-02-20 20:00:44
Yes,it does not support multi touch
By ice 02/20/2011
hello,
it supports the wifi 802.11b/g? and it's dual core as A3000 (460+240) or single core?
can i update it to android 2.3? sorry for the disturb
Reply: 2011-02-20 06:46:33
Hi,Friend;
It supports wifi 802.11 and dual core. It cannot be updated to 2.3 until now.
2.2 is enought o use.
By daniel 02/20/2011
Hi! Could u recommend me a phone (like this) with min. Android 2.1 and with HSDPA support? Thanks!
Reply: 2011-02-20 06:47:00
Sorry,there is no such phones in China until now
By Ting 02/20/2011
Finger touch screen?
Reply: 2011-02-20 06:47:18
Yes,you can use finger to touch
By Cling 02/20/2011
Does it support word, excel, ppt, pdf? How fast is the wifi?
Reply: 2011-02-20 06:49:22
Yes,it supports.You can install documents to go or quickoffice to use them. It supports Adobe. WiFi is as fast as we tested
By Ling 02/20/2011
Does it read or input Japanese or Korean even the OS is English?
Reply: 2011-02-20 06:49:31
When the OS is English,it can not read Japanese or Korean but you can install Japanese or Korean to the phone
By Luis 02/20/2011
hi does this phone have a phonebook because it says N/A how you store phone numbers
thanks for your time
Reply: 2011-02-20 06:58:55
Yes,it has phonebook.You can use a google phonebook in the phone and use SYNC function
By Carlangas 02/19/2011
Hi, I wrote asking for the pinphone 4Gs and you told me this phone and its really incredible!
But i have questions:
- This phone have 3mpx or 2mpx?
- The mark of this phone is Android original for Android?, or is another copy of another phone?
- Is better than the A3000?
- This is the best Chinese Phone with Android?
- Is more faster than anyone?, because i want to buy this phone this Tuesday, but i need to make sure than this phone is the best in your experience!, thanx!
Reply: 2011-02-20 07:04:06
Hi,thanks for your reviews.
1: It has 2mpx
2: It is original Android. Remember Android is an open system.
3: It is better A3000. They are produced in the same factor.From the number,you may know it is newer than A3000
4: Yes,it is till now as we have seen
5: We think it is very fast as we have tested many smart phones
Start buying now
By jogi 02/19/2011
Hi; There are many non-Android phones with DVB-T. Is there an Android phone with DVB-T? Or is there anything like that coming in future?
cheers
Reply: 2011-02-20 07:04:39
Sorry,there is no such phones in China.It will be available in future
By antonio 02/19/2011
supadre es negro o amarillo chillon
Reply: 2011-02-20 07:30:31
Es de plata profunda
By 02/19/2011
can I install any android application on this phone. Does A5000 have wifi and android 2.2.
Reply: 2011-02-20 07:22:53
Yes,you can.It has WiFi and 2.2
By daniel 02/19/2011
Hi! How can this phone connect to the internet without wifi? Does it have HSDPA?
Reply: 2011-02-19 02:37:12
Hi,it is up to your country network.You please ask your provider.
It support EDGE
By kr79 02/18/2011
hi!
is it dual sim, dual standby?
Reply: 2011-02-18 20:26:15
It is dual sim dual standby
By Tom 02/18/2011
Does FM work on the build-in speakers, or does it work only with ear buds? Can I listen to FM radio while I am browsing the Internet or doing other things? Thank you.
Reply: 2011-02-18 20:01:01
Hi,
FM works only when you insert the earphone.
You can listen to the FM radio when you browsing or doing others
By daniel 02/18/2011
Hi! Do u have any unboxing video on Youtube?
Reply: 2011-02-18 04:46:50
We are making it friend
By skype 02/17/2011
Can we use voice skype?
Reply: 2011-02-28 18:38:44
Yes,you can
By Robert 02/17/2011
how much time is the shipping to chile?
Can I pay more to get the phone faster? If so, how much and how long it take??
Reply: 2011-02-17 17:21:51
Please put the goods to the cart and check the shipping methods and cost. The expedited is the most fast
By Kapil 02/17/2011
Does it have the pinch feature
Reply: 2011-02-17 17:21:18
No,it does not pinch feature
By George 02/17/2011
Has this phone any charging battery bugs as A3000 had?
Reply: 2011-02-17 17:21:16
No,it is updated
By Arnaldo 02/17/2011
Funciona para todas as operadoras do Brasil?
Reply: 2011-02-17 08:42:13
It works in 2G networks
By daniel 02/17/2011
Hi! Does it have a capacitive or resistive touch screen?
Reply: 2011-02-17 08:27:05
It is resistance but it works like a capacitive screen phone.We seriously recommend this model to buy.It is the best Android phone of cheap price we see till now in China
By Giorgio 02/16/2011
Does this phone have a capacitive screen ?
Many thanks
Reply: 2011-02-17 08:40:33
No,but it works like a capacitive screen phone
By Zak! 02/16/2011
It's a sensitive or capactitive screen? Wich processor uses?
Reply: 2011-02-17 08:43:48
Sensitive.MTK processor
By Mathias 02/15/2011
What cpu does it have? Is it an MTK?
Reply: 2011-02-28 18:40:58
Yes,it is MTK CPU
By Mario 02/14/2011
Hi, it has real GPS (receptor satellit)?
Reply: 2011-02-14 21:13:43
Yes,it is real
By Gabriel 02/13/2011
Oi eu tenho umas perguntas pra você, 1-esse celular vem mesmo com a versão 2.2 do Android? 2-o frete é grátis para o Brasil? 3-ele é como a imagem a cima ou tem algo a mais ou algo e menos?
Reply: 2011-02-13 08:24:44
Oi, amigo;
1: A versão é 2.2
2: É frete grátis para o Brasil
3: O telefone está como as imagens neste link.

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STAR A5000 Android 2.2 Dual SIM Dual STANDBY WIFI TV built-in GPS Smart Phone

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